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Comfy Cleaners

A Smart Mobile App for Hassle-Free Cleaning Services

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Overview

Comfy Cleaners is a mobile-first platform that simplifies the process of finding, booking, and managing residential and commercial cleaning services. Designed for busy individuals and growing service providers, the app connects customers with vetted cleaners in real time, ensuring a seamless experience from booking to payment.

Whether it’s a last-minute clean-up or a recurring service, Comfy Cleaners offers transparent pricing, cleaner profiles, real-time tracking, and secure payments—all within an intuitive interface.

Key Services Provided
  • Product Strategy & Market Fit
  • UI/UX Design
  • Native Mobile App Development (iOS & Android)
  • Geo-location & Scheduling Features
  • Secure Payment Integration
  • Admin Panel & CMS
  • Cleaner Onboarding System
  • QA & Testing
1. planning

Building Trust Through Simplicity and Speed

The cleaning service industry is competitive, with users demanding speed, reliability, and trust. Our challenge was to create a platform that would not only offer instant booking and real-time cleaner tracking, but also help users feel safe and confident.

We aimed to build a product that modernized cleaning services as simple as ordering food or a ride.

month 1

discovery

  • Identified primary user personas: customers and service providers
  • Mapped out user journeys for booking, managing, and completing a clean
  • Conducted competitor research (Handy, TaskRabbit, UrbanClap)
  • Defined feature list: one-tap booking, recurring appointments, in-app chat, cleaner ratings
month 2-3

Design

  • Developed branding and visual identity (clean, trustworthy, modern)
  • Wireframed booking flow, calendar management, and review systems
  • Built prototypes for onboarding, scheduling, and payment
  • Finalized UI components, button states, typography, and icons
month 4-6

Development

  • Built native apps for iOS and Android using Flutter
  • Integrated map-based cleaner discovery and ETA tracking
  • Enabled Stripe payment gateway and wallet functionality
  • Developed cleaner dashboard for job tracking and earnings
  • Implemented admin panel with service area management and cleaner approvals
  • Conducted QA, bug fixing, and closed beta testing
2. visual design

From Cluttered to Clean.

Comfy Cleaners redefines how users engage with cleaning services by blending the familiarity of on-demand apps with a clean, trust-focused aesthetic. Our visual design prioritizes simplicity, speed, and safety key values for customers inviting professionals into their homes.

The interface offers everything needed for a seamless service experience—real-time booking, cleaner profiles, ETA tracking while reducing friction through minimal steps and high readability. Every design decision was made to reduce cognitive load and reinforce user confidence, from scheduling a service to leaving a tip.

Built with busy, mobile-first users in mind, Comfy Cleaners’ interface maintains clarity across actions while offering visual cues that support transparency and trust.

Booking Flow

A clean, step-by-step interface that guides users through selecting their service type, preferred time, cleaner gender preference, and payment designed for fast, stress-free booking even on the go. Subtle animations and iconography make the process feel reassuring and easy.

Cleaner Profiles

Professionally styled profiles showcase each cleaner’s experience, star ratings, customer reviews, and verification status. Trust signals like ID-verification badges and completed job stats are visually prominent, encouraging informed, confident hiring decisions.

Live Tracking & Status Updates

A map-integrated tracking screen shows the cleaner's live location and estimated arrival time. The design highlights real-time status (e.g., "On the way", "Cleaning in progress") with soft transitions and progress bars for a clear and calm user experience.

Payments & Ratings

The post-clean interface includes a quick rating screen with optional tipping and instant payment confirmation. The design flow ensures users feel satisfied and in control, closing the service loop in a professional and friendly manner.

Cleaner Dashboard

For service providers, the dashboard design emphasizes clarity and job readiness. Daily schedule views, job instructions, earnings, and customer notes are organized into clearly labeled sections—minimizing confusion and enabling on-time, high-quality service delivery.

3. navigation

Simple, Role-Based Navigation for a Seamless Experience

Comfy Cleaners features a streamlined bottom-tab navigation that adapts to the user’s role—customer or cleaner. Customers get quick access to booking, tracking, messages, and payments, while cleaners see their schedules, job details, and earnings upfront. This intuitive, role-specific layout reduces friction, making it easy for anyone to navigate the app and complete tasks with confidence.

4. Conversion Optimization

Removing Friction, Boosting Confidence

The app uses role‑based navigation: customers see service listings, bookings, profile, notifications; admins see dashboard, orders, pricing, content tools. Walkthrough flows are designed to minimize clicks: e.g. booking service from listing → choose address/time → payment → confirmation. Notifications keep users updated about booking status.

5. interactive design

Making Every Interaction Clear, Smooth & Reliable

We developed interactive features like real-time cleaner tracking, instant booking confirmations, and in-app messaging to keep users engaged and informed. Smooth animations and timely notifications create a seamless experience, while secure, easy-to-use tools ensure trust and transparency throughout the service.

the results

Metrics Confidential

“Comfy Cleaners brings convenience, trust, and transparency to cleaning services. With real-time bookings, verified pros, and a clean user experience, we delivered a platform that makes life easier for everyone involved.”

Sameena N.

Lead Product Manager, Comfy Cleaners