The Rise of Cashless Payments and E-Wallets in the UAE

The Rise of Cashless Payments and E-Wallets in the UAE

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  • Author

    Jazim Adeen

  • Category

    Business & Technology

  • Publish Date

    September 26, 2025

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Rise of Cashless Payments and E-Wallets in the UAE

At the center of the Middle East’s digital advancement, the United Arab Emirates (UAE) is rushing towards a completely cashless future. The payment ecosystem in the UAE becoming a case study in innovation by September 2025 with e-wallets and contactless solutions taking precedence to traditional means of payment in everyday transactions. From busy bazaars in Dubai and high-rise office towers in Abu Dhabi cash is disappearing from public view and by any measure has become an afterthought to the swift and reliable alternatives displaced by disruptive technology. 

This transformation is not merely about convenience; it involves reshaping economies, enhancing financial inclusion, and consolidating the UAE’s position in the global fintech ecosystem. In this post, we will look at the drivers for this transformation, the trends that underpin it, and how businesses can engage with the shift through custom app development and staff augmentation services.

 

A Cashless Surge: By the Numbers

The UAE’s speed to a cashless society goes beyond the dollars and cents- it is a shift in location. Enter a coffee shop in Dubai or walk through a mall in Abu Dhabi, and you will see others tapping their phones or smartwatches to pay for their coffee or luxury goods, a trend further accelerated by self-checkout development in mobile apps.

E-wallets like Payit, Klip, and Botim are common vernacular alongside globally recognized platforms such as Apple Pay and Google Pay. The UAE is not just about leaving cash behind; it is about creating an easy, secure, and accessible monetary ecosystem to pave the way for others.


Why the Rush to Go Cashless?

The cashless wave in the UAE didn’t just happen. The government is invested in the movement, pursuing initiatives, like Dubai’s Cashless Strategy, that drives cashless transactions to 90% by 2026. They are not just saying it; open banking policies, partnerships with fintech companies, are ushering in cashless payments. For the UAE’s large expat population, e-wallets like Klip allow instant and low-cost remittances knocking out the money-hungry middlemen. Consumers, too, are embracing convenience. From splitting bills using Botim to tapping a watch at the supermarket checkout, digital payments are now a habit. 

Technology is also an important driver; super apps like Careem and Noon combine payments with ride-hailing and shopping apps. Wearables such as smartwatches or even payment-enabled rings allow users to buy things with the flick of a wrist. At the same time, security has improved, with artificial intelligence to help utilize fraud protection, and blockchain to secure transaction safety. Related innovations, such as Green Apps for Smart Living in the UAE, are also shaping consumer behavior in parallel with the cashless movement.

And all this is before we consider the psychology of scrutiny that people have adopted amidst the pandemic for fast and touchless transactions.  That same scrutiny is being adopted by businesses that embrace the way we are now handling payments and the cost of cash vs lowered costs of digital payment fees.


E-Wallets Taking Over

The e-wallet environment of the UAE is a combination of local ingenuity and global strength. Payit is a player users look to when they want to pay bills, transfer money, or shop with ease using their Visa accounts. Meanwhile, Klip is funded by the government and focused on secure payouts and remittances, offering both voice-activated features and rewards to keep users engaged with the app. 

Botim Money’s omnichannel approach allows businesses to accept payments through multiple channels, including international wallets like WeChat Pay. And of course, you have the giants: Apple Pay, Google Pay, Samsung Pay; integrated with the local banks and accepted by millions of merchants. These aren’t simply applications for wallets, they are the foundation of a frictionless economy.

Also read: Top Mobile App Trends in 2025


Why Businesses Need to Jump In

The cashless wave offers companies a treasure trove of new services and opportunities. E-wallets provide not just an easier way to pay — but a way to obtain customer insights, loyalty programs, and new revenue models such as buy-now-pay-later. 

To stay competitive, companies will need a branded version, or fully customized app that manages payment on their behalf. Dubai’s technology scene is where custom apps come to life. Getting into the e-wallet or payment app space here, in a rising market of 14% per annum, is a big opportunity for brand engagement. 

Budgets can start low, such as AED 20,000 to develop a basic payment app. Costs vary as features increase, but it will cost a minimum of around AED 150,000 to develop a full fintech app with features like AI security or blockchain. Each investment is worth it to get a customized functionality that increases retention and sales.

Also read:
Cost of Developing an App in UAE


Techlancers: Your Partner in the Cashless Future

At Techlancers, we are building the apps that are fueling the cashless revolution. We are a leading app development company in Dubai, creating secure and scalable e-wallets and payment apps for your business, whether you’re a startup or an enterprise.

As a full-service development company, we take your project from concept to launch, whether it is iOS/Android native apps, cross-platform apps, or PWAs, using the latest technologies like Java, AI, or VR. With our transparent process and globally recognized reputation, Techlancers is the ideal partner for businesses looking to make a mark in the UAE’s digital economy. For more insights, explore our UAE app development guide.

Ready to build an app that takes advantage of the cashless revolution? Reach out to Techlancers for a free consultation to start shaping the future of payments together.

Jazim Adeen
  • Jazim Adeen

Content Writer

I write with intent — blending clarity, creativity, and SEO to craft content that informs, ranks, and converts.

  • Connect with Techlancers |

Table of content

  • A Cashless Surge: By the Numbers
  • Why the Rush to Go Cashless?
  • E-Wallets Taking Over
  • Why Businesses Need to Jump In
  • Techlancers: Your Partner in the Cashless Future

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From Utility Bills to Clean Energy: Developing Green Apps for UAE Smart Living

From Utility Bills to Clean Energy: Developing Green Apps for UAE Smart Living

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  • Author

    Jazim Adeen

  • Category

    Business & Technology

  • Publish Date

    September 22, 2025

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Developing Green Apps for UAE Smart Living

From AI-powered traffic systems to solar farms in the desert, Dubai’s skyline is glistening with innovation. However, rather than being a chance to take immediate action, the utility bill remains a static, end-of-month surprise for many residents. Green mobile apps are becoming essential tools in enabling people to cut costs, reduce consumption, and live more sustainably as the UAE advances its Clean Energy Strategy 2050 and Smart Dubai initiatives.

Building the next generation of green apps isn’t just a fad, in our opinion at Techlancers; it’s a crucial step in realizing the UAE’s vision for smart living. Being one of the top mobile app development companies in Dubai, we have witnessed firsthand how mobile solutions can revolutionize how locals engage with waste, water, and energy management.


Why Green Utility Apps Matter in the UAE

Due to desalination procedures and the need for air conditioning, the UAE has some of the highest per capita electricity and water consumption rates in the world. By implementing smart meters, AI-powered monitoring systems, and incentive schemes, government organizations such as DEWA (Dubai Electricity and Water Authority) are promoting behavior change.For a deeper dive into how AI and energy insights are shaping UAE’s digital solutions, check out our Fintech & Energy Insights and AI UAE Apps.

However, change is only sparked by technology when it is in the hands of the user. In order to transform unprocessed data into useful insights, mobile app development services are essential. An effective green app can:

  • Display water and electricity usage in real time.
  • Examine usage in comparison to households that are similar.
  • Notify users of any unexpected increases that could be a sign of leaks or overuse.
  • Provide challenges and advice to cut back on consumption.
  • With just a few taps, enable service requests and bill payments.


Real-World Inspiration: Smart Living in Action

There are already some outstanding instances of green app innovation in the United Arab Emirates. Through its app, DEWA’s Smart Living initiative allows users to track their usage, create savings targets, and even get early alerts about water leaks. Immersive and interactive utility management is now a reality thanks to DEWA, which was the first utility in the world to release a smart app for Apple Vision Pro.

We’ve also covered more examples in our blog on How Mobile Apps Are Helping UAE Residents Slash Utility Bills This Summer.

Other solutions, like the facility and utility billing software SmartBill, are assisting businesses and property managers in automating energy monitoring and billing procedures, increasing community-wide efficiency. These examples demonstrate that the groundwork is already in place; more specialized, user-focused apps that address specialized issues or sector-specific sustainability requirements are required.


MVP Approach: Launch Fast, Improve Smarter

Creating a complicated green app doesn’t need to mean years of development. In fact, beginning small is typically the wiser approach. By creating a Minimum Viable Product (MVP), this will allow you to test and see how users adopt your product and collect feedback on functionality, all while saving time and budget!

An MVP could simply have the core functionality of real-time consumption, push notifications for over-consumption, and paying your bill. Once users are using the product, you can then add more sophisticated features such as even AI-based predictions, gamification or installation of solar or other elements.

Our passion at Techlancers and partner MVP Tech Dubai, means your app is built with a scalable architecture for future editions as user-interaction grows and government policy changes.


Key Features Every Green App Should Have

If you are thinking about developing a sustainability-themed app in Dubai or elsewhere in the UAE, here is a checklist of key features every UAE tracking app should include:::

  • Real-Time Dashboard: Display consumption data live for your electricity, water, or gas.
  • Usage Benchmarks: Allow users to benchmark their data against comparable homes.
  • Alerts & Notifications: Provide immediate alerts for leaks, excessive usage, or when bills are due.
  • Bill Management: Allow users to securely pay bills in the app.
  • Renewable Energy Integration: Track solar output or EV charging usage.
  • Gamification & Rewards: Encourage users to save money by awarding points, badges, and rebates.
  • Language Support: Support English, Arabic, and other commonly spoken languages.

These features not only lead to increased user engagement, but also provide measurable impact on energy efficiency, and cost savings.


Technical Considerations for UAE Green Apps

Creating a green app isn’t only about pretty looks! Building a truly sustainable app requires true integration with data sources and utility APIs. Here are some additional factors to keep in mind:

Cross Platform Development: It’s important to consider something like Flutter or React Native that gives your app the potential to reach the widest user base.

Also read: Hybrid App Development in Dubai

Secure Backends: Keeping your user data safe and secure in compliance with the UAE’s strict guidelines regarding cybersecurity.

Cloud Scalability: Make sure your app works well when usage spikes during the hot summer months.

IoT & Smart Meter Integrations: Connecting into existing data systems set up by the utility companies (DEWA, ADDC, SEWA).

These are some of the benefits of working with the right partner. Engaging with one of the top mobile app development companies in Dubai can give your app an integrated approach backed with a robust mobile apps architecture built for the future.


The Business Opportunity

Creating a green utility app is not only great for the environment, it’s also great for business. Regardless of whether you are a startup, facility manager, or government, providing users a smarter way to manage resources improves satisfaction and builds brand loyalty while simultaneously making you an innovator. 

And of course, the data you collect through these apps can be anonymized and analyzed to show trends to help city planners and politicians make better decisions.


Also read:
AI Object Detection Apps for UAE Businesses


How Techlancers Can Help

At Techlancers, we offer mobile app development services designed specifically for the UAE market, helping businesses, government agencies, and start-ups launch meaningful green initiatives. Our process takes you from ideation and MVP design to full-scale rollout and post launch support.

Whether you’re looking for a basic MVP to test an idea out, or a full-fledged, AI-enabled platform for a large rollout, we will ensure the delivery process runs smoothly. After all, we have MVP Tech Dubai on our team to keep development lean and effective, so we can get the product to the users as fast as possible.


Final Thoughts

Green apps are no longer just an option – they are necessary and are now the centerpiece of the UAE’s digital transformation. By giving users a degree of control over their consumption, these apps allow for some tangible contributions toward sustainability objectives and lowering utility costs for the local community. 

If you have an idea for a green app; residential utilities, corporate ESG tracking, or smart cities (the list is long), now is your chance. Contact Techlancers, the top mobile app development company in Dubai, to help you create a green app that will promote meaningful changes for a greener, smarter UAE.

Jazim Adeen
  • Jazim Adeen

Content Writer

I write with intent — blending clarity, creativity, and SEO to craft content that informs, ranks, and converts.

  • Connect with Techlancers |

Table of content

  • Why Green Utility Apps Matter in the UAE
  • Real-World Inspiration: Smart Living in Action
  • MVP Approach: Launch Fast, Improve Smarter
  • Key Features Every Green App Should Have
  • Technical Considerations for UAE Green Apps
  • The Business Opportunity
  • How Techlancers Can Help

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Product Recommendation Systems in E-Commerce Apps: Driving Sales & Engagement

Product Recommendation Systems in E-Commerce Apps: Driving Sales & Engagement

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    Jazim Adeen

  • Category

    Business & Technology

  • Publish Date

    September 16, 2025

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Product Recommendation Systems in E-Commerce Apps

E-commerce has dramatically changed shopping, eliminating long lines and crowded stores with seamless browsing experiences. Now, helping consumers find what they are looking for; let alone what products they didn’t know they needed; among the millions of products available for purchase online has become the new frontier. This is where product recommendation systems come in. These intelligent systems analyze user data and behavior to steer shoppers toward relevant products, encouraging sales and engagement.

Individually, for companies who are investing in mobile app development Dubai, building sophisticated recommendation systems is no longer a luxury, it is a necessity to remain competitive globally in e-commerce.


What is a Product Recommendation System?

Simply put, a product recommendation system is an artificial intelligence system that recommends products to users by learning patterns within data. These systems leverage customer behavior, purchase history, preferences, and browsing activity, in order to create a personalized shopping experience for users. You can think of it as a store assistant that gets to know you and recommends purchases that you’re most likely to be interested in.

Common examples of product recommendation systems are:

  •     “Customers also bought” recommendations.
  •     Personalized product carousels on home pages.
  •     Cross-selling suggestions after consumers reach checkout.
  •     Upselling options for premium alternatives to products consumers are purchasing.

These systems not only improve the shopping process and experience, they also maximize opportunities for revenue growth.


Why Product Recommendation Systems Matter in E-Commerce

  1. Increasing Sales through Personalization

Personalization is fundamental to how digital experiences are created today. According to a study by McKinsey, 35% of what consumers purchase on Amazon results from recommendation sources. By adjusting the general suggestions put forth, businesses in e-commerce can enhance average order value and conversion rates.

 

  1. Increasing User Engagement

When users see products that fit their style or criteria, they are much more likely to browse deeper into the app. Recommendation systems increase time spent on the app and reduce bounce rates, as users are likely to re-engage with their next visit to the app.

 

  1. Building Customer Loyalty

Personalized shopping experiences allow users to form strong emotional connections with a brand. When customers feel understood, it enhances retention and cultivates brand loyalty and ultimately brand retention, especially important in e-commerce, as there are many available options.

 

  1. Making Data-Driven Decisions

Recommendation systems are able to learn continuously from how customers interact with the system. This enables the e-commerce business to get actionable insights into what is popular or trending, what customers want, and how to improve product placement or messaging specifically for the marketing strategy. Looking ahead, businesses should also stay updated on broader digital trends, such as those discussed in our blog.
Top Mobile App Development Trends to Watch in 2025.


Types of Product Recommendation Systems

There is no ‘one size fits all’ solution to product recommendations. Different approaches are more or less suited to different companies:


Collaborative Filtering

Offers up products based on similar users.

Example: The system will suggest to User A a product that User B purchased, since Users A and B purchased generally the same items.


Content-Based Filtering

Offers products based on product features.

Example: If I bought a leather wallet, more leather goods may get suggested to me.


Hybrid Systems

A combination of collaborative filtering and content-based filtering systems.

Example: Hybrid systems provide more precise and more dynamic recommendations.


Context Aware Recommendations.

Context awareness represents more complicated algorithms, and factors location/time/season/time of year.

Example: Swimwear in summer; jackets in winter.

Currently businesses that are working with experts in mobile app development Dubai can have custom developed systems built as well as integrated into platforms for e-commerce business.


The Role of AI & Machine Learning

Advanced AI and machine learning algorithms drive today’s competitive product recommendation systems. They do more than just recommend products based on search and purchase connections. These tools look to the future, predicting buying behavior based on behavioral patterns. For example, if a user buys a new skincare product every month, the app can recommend replenishment before the user even thinks of searching for it!

With a scalable AI solution, merchants can offer hyper-personalized shopping experiences that rely little on manpower, and at a minuscule fraction of time and cost!

Also read: Benefits of Adding AI to Mobile Apps 


How Recommendation Systems Drive Sales in Mobile Apps

Dubai is quickly developing into a hub of digital transformation and e-commerce innovation and as UAE citizens shift toward academic studies and online shopping, local businesses will need to respond quickly to the marketplace. If businesses decide to partner with specialists in mobile app development Dubai, they will guarantee that recommendation systems not only meet global specifications but also take into account the preferences of their so-called ‘regional customers’. Multi-language features, product suggestions need to take into consideration cultural thought, etc. and payment gateways need to be familiar to users; will separate successful e-commerce apps and introduce others into turmoil. Progressive Web Apps are also reshaping e-commerce experiences in the UAE


Challenges & Considerations

Even though product recommendation systems can be very powerful, businesses need to think about some challenges as well:

Data Privacy: Customers care about data privacy. They are increasingly concerned with the way businesses collect and use their personal data, and transparent privacy policies are needed.

Cold Start Problem: New users and products that have limited or nonexistent data will initially not receive accurate or relevant recommendations.

Over-Personalization: Users may get frustrated by seeing the same product suggestions as they continue to use the recommendation system. It takes time to balance accurate recommendations with variety. A well-designed recommendation system in a web development service employs AI intelligence with a human-centered design that builds trust and effectiveness.

A well-designed recommendation system employs AI intelligence with a human-centered design that builds trust and effectiveness.


You can also read:
Mobile App Self-Checkout: Benefits & Tech


Conclusion

In the fast-paced digital economy today, the success of e-commerce is based on personalization and engagement with customers. A robust product recommendation system makes shopping easy and improves sales, loyalty and satisfaction. If an organization intends to grow in the UAE market and beyond, investing in intelligent, AI-led solutions through proficient providers of mobile app development Dubai is the next stage for growth.Since UAE people rely on mobile apps, this approach becomes even more impactful.

The future of e-commerce will be determined by companies who can forecast what customers want, even before they know it.

Jazim Adeen
  • Jazim Adeen

Content Writer

I write with intent — blending clarity, creativity, and SEO to craft content that informs, ranks, and converts.

  • Connect with Techlancers |

Table of content

  • What is a Product Recommendation System?
  • Why Product Recommendation Systems Matter in E-Commerce
  • Types of Product Recommendation Systems
  • The Role of AI & Machine Learning
  • How Recommendation Systems Drive Sales in Mobile Apps
  • Challenges & Considerations

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Building Mobile Apps with AI Object Detection: Opportunities for UAE Businesses

Building Mobile Apps with AI Object Detection: Opportunities for UAE Businesses

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    Jazim Adeen

  • Category

    Business & Technology

  • Publish Date

    September 05, 2025

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Building Mobile Apps with AI Object Detection: Opportunities for UAE Businesses

Artificial Intelligence (AI) is not a future concept anymore, it is already starting to define how businesses operate and how customers want to interact with digital solutions. Object detection, one of the most exciting variations of AI technologies, allows mobile applications to find and interpret real-world objects through the use of a device’s camera. 

Retail, logistics, health care and smart city projects all employ AI powered object detection are new opportunities for innovation across industries in the UAE. 

As the region continues to invest heavily in digital transformation, leveraging AI in mobile application development can lead to a distinct competitive advantage in crowded space. The best way to unlock this potential is to work with an established app development company in Dubai.


What is AI Object Detection?

AI object detection is an advanced computer vision technique that allows a machine to identify and classify objects in an image or video. Unlike simple image recognition, which may identify only that there is something, object detection identifies what that thing is, where the thing is located, and potentially, even where the thing is going.

In mobile app applications, AI object detection could be used in ways such as:

  • Scanning products and providing identification in a retail scenario
  • Providing assistance to medical professionals with their medical imaging
  • Detecting product defects in a production environment
  • Providing better security in real-time with surveillance detection tools
  • Providing visual assistance in accessibility apps

All of these use cases provide insight as to why companies in the UAE, especially in categories like smart retail, healthcare, and logistics, are discussing implementing AI object detection in their mobile applications.

Also read: Fintech, Energy and AI in UAE


Why UAE Businesses Should Care

The UAE is quickly becoming a leader in AI adoption, with government-supported initiatives such as the UAE Strategy for Artificial Intelligence 2031 aiming to position the country at the cutting edge of global AI adoption. Companies should seize the moment to investigate how AI can add value to their business operations. 

Adoption of AI-powered object detection (e.g., audio, video, or image) can provide businesses with: 

  • Operational efficiency – Automating processes such as inventory management, quality controls, and even resource usage tracking can save time and money on labor.
  • Improved customer experiences – For example, imagine the ability to scan an item in a retail app, and instantly see any available colours, pricing, or reviews in-store to help decide if they should purchase.
  • Better decision making – Real-time object recognition can allow organizations to derive data-driven perceptions more quickly. 
  • Better security – Banks rely on AI behaviour modeling in their apps, and logistics rely on AI to track locations of items on ships, etc.

By collaborating with a trusted app developer company located in Dubai, UAE organizations can

enhance their product development that suit their marketplace product offerings, and have a platform to utilize its AI-powered capabilities.

Also read: Benefits of AI in Mobile App


Real-World Applications in the UAE

AI object detection is not just an academic exercise: it’s being deployed in real, impactful ways across the UAE already:

  • Retail and E-Commerce

Retailers are using AI for shopping apps that allow users to scan items and then get immediate information, discounts and/or recommendations. Ultimately, it’s great for sales, but it’s also great to keep customers engaged.

  • Healthcare

In hospitals and clinics, AI-enabled applications are helping determine anomalies in X-rays, MRIs and ultrasounds to assist doctors in making faster and more accurate diagnoses.

  • Smart Cities

Dubai’s smart city initiatives are leveraging AI in many areas, including object detection, traffic monitoring, public safety and urban planning. Essential mobile apps are key to connecting these applications with citizens.

  • Logistics and Transportation

Logistics companies are incorporating AI into their workflows for route tracking, verification of packages and detection of damages in real-time, allowing for more seamless supply chain operations.

  • Tourism and Hospitality

Hotels and travel platforms can leverage object detection to create AR-based tours. Guests could then, for example, point their phone at a landmark and receive immediate historical or cultural information.

These examples highlight the many ways AI object detection can be applied in various domains, and that it is probably a good expenditure for businesses across the UAE.


The Role of Mobile App Development

Developing apps with AI capabilities requires technical and industry knowledge. Developing scalable, secure, and user-friendly apps is no easy task, so selecting the right app development company in Dubai is critical.

At Techlancers, we focus on developing apps that are more than just functional—they’re future-proof! Our developers incorporate AI object detection into mobile apps so businesses can take advantage of new tools to improve efficiency, engagement, and growth.

Whether you are looking for an e-commerce solution with AI-based scanning, a healthcare app with diagnostics, or a logistics app for recognizing packages, Techlancers can provide customized applications that meet your needs as they grow.


Challenges to Consider

While opportunities can be incredible, businesses need to be aware of the challenges associated with it.

  • High computation requirements – AI models have high computational requirements, though improvements in mobile hardware are addressing this.
  • Data privacy concerns – Any sensitive images or video data needs to be managed in line with data protection legislation.
  • Ongoing learning – AI systems need to be continually updated and retrained to maintain accurate predictions.
  • Development time – While we are helping your business deploy AI, there will be parallel development of meaningful and engaging user experience that will require experienced developers that understand machine learning and app development.

It is possible to overcome these challenges with the help of an experienced development partner.


Final Thoughts

AI-engaged object detection is more than a technological phenomenon—it’s a disruption tool that can transform how many businesses in the UAE function and interact with their customers. The applications are immense, and it truly has the potential to enhance all industries: from fashion retail, to health care diagnostic regimes, to any other industry you can think of.

If you want to be a business of the future, this is your chance. A leading app development company in Dubai, Techlancers, can translate AI innovation, IOT and AI automation into torrents of practical, revenue-generating mobile applications.

Do you want your business to be a part of the global shift to AI-powered mobile apps? Techlancers Middle East can make that happen!

Jazim Adeen
  • Jazim Adeen

Content Writer

I write with intent — blending clarity, creativity, and SEO to craft content that informs, ranks, and converts.

  • Connect with Techlancers |

Table of content

  • What is AI Object Detection?
  • Why UAE Businesses Should Care
  • Real-World Applications in the UAE
  • The Role of Mobile App Development
  • Challenges to Consider

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Top Free Video Calling Apps That Work in UAE Without VPN

Top Free Video Calling Apps That Work in UAE Without VPN

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  • Author

    Jazim Adeen

  • Category

    Business & Technology

  • Publish Date

    September 01, 2025

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Top Free Video Calling Apps That Work in UAE Without VPN

Whether you are using video calling to speak to a family member or coordinate with an organization on the other side of the world, staying connected is vital. However, in the UAE, video calling apps that do not require you to be connected to a VPN can be challenging because of regulatory restrictions on the use of video calling applications. 

Fortunately, there are many free applications that are allowed and commonly used that give citizens and businesses ways to communicate with one another in the UAE.

As Techlancers, a mobile app development company in Dubai and a leading service provider, we understand the implications of their importance in both social and business life. Electronic video calling has transformed from just connecting families, to being a common and necessary aspect of business life, online education, and even customer support. 

In this article, we will highlight the best free app solutions that work in the UAE without VPN, and share thoughts about how businesses can integrate these types of technologies into their digital ecosystem.


Botim – The UAE’s Favourite

Botim has been the most widely adopted video calling app in the UAE for a while now. With voice and video chat functionality, it has positioned itself as a go-to choice for residents. Its user-friendly interface and reliable connection make it ideal for day-to-day communication.

For businesses, Botim serves a larger purpose than making personal calls. We have come across businesses who adopted it (and one) quickly as an internal communication tool. As a digital transformation company in Dubai, Techlancers believes that bots have an important role to play in making the workplace agile and creating the conditions for teams to work collaboratively as real-time teams.


Microsoft Teams – Collaboration at Scale

Microsoft Teams has been formally adapted in the UAE and is extensively used by businesses for video calls, chat and document sharing. It easily integrates with Microsoft 365, so it is now a powerful tool for companies who manage hybrid or partially remote teams. One factor that is attractive with Teams is that it provides one unified application for both communications and productivity. 

Teams allows for video calling, as well as scheduling, project management and secure file sharing. Businesses looking for similar integration will frequently work with app developers in Dubai to build their own customized platforms specific to their industry needs.


Zoom – Meetings Made Simple

Zoom is often thought of as simply a platform for virtual meetings. In fact, there used to be restrictions to use the platform in the UAE, but those restrictions were lifted, allowing everyone and companies to freely use Zoom. Zoom offers a lot of features including screen sharing, breakout rooms, and cloud recording capabilities, so it is a platform that offers great flexibility and many options.

From a development stance, examining Zoom has been a great case study. Its ability to scale and evolve as technology does, and the way it demonstrates how far an application can go when the user experience is focused on first. At Techlancers, we have used many of those practices in developing communication tools as part of our services as a web development company in Dubai.


Google Meet – Secure and Simple

Google Meet is another platform that is officially available in the UAE with seamless video calls from browsers and mobile applications. Its ease of use and integration with Gmail are perfect for impromptu meetings without the hassle. 

For businesses, the appeal is found in its security and the existing integration with Google Workspace tools. Google Meet is a reminder that communication doesn’t have to be unnecessarily complex; something we think about while designing solutions for our clients as a mobile app development company in Dubai.


Voico UAE – Locally Positioned

Voico UAE is an application that was designed specifically for the communication needs in the country; Voico provides not only free voice and video calls but also instant messaging and conference call options as part of its offering. 

This local aspect is particularly enticing – it is the perfect case study reflecting how local homegrown brands can provide quality communications service while adhering and complying with local regulatory requirements. For us at Techlancers this really underpins our thoughts that sometimes businesses can consider custom app development to address regional challenges.

Also read: 5 Essential Mobile Apps to use in UAE


The Role of Custom Communication Solutions

As valuable as free apps like Botim, Teams, and Google Meet may be, many organizations have uniqueness that warrants a tailored solution. Businesses working in regulated industries, including healthcare, education, and finance understand the value of secure and branded communication tools that go beyond generic apps.

This is why choosing to work with a reliable and trusted digital transformation company in Dubai is so important. Organizations are capable of being companies focused on digital transformation by leading the way through a custom communication app with unique features, such as:

  • Encrypted conversations for compliance.
  • Branded user interfaces to build customer trust.
  • Artificial intelligence features such as real time translations or transcriptions.

As a mobile app development company in Dubai, Techlancers has supported organizations who want to build platforms that not only connect users together, but also align with how UAE residents rely on mobile apps for everything, ultimately delivering measurable business dividends

 

Why Techlancers?

At Techlancers, we appreciate the unique digital landscape of the UAE. As experienced app developers in Dubai, we do more than just create applications, in fact we develop a framework for communication, collaboration, and innovation. 

Through mobile app development, custom communication tools, or end-to-end transformation projects, we empower businesses to leverage technology to stay connected, agile and future-ready.  As a web development company in Dubai, we are able to seamlessly deliver integrated solutions across web, mobile and AI technologies.


Final Thoughts

Video calling apps in the UAE are no longer just luxuries — they have become the lifeblood of businesses and communities. With platforms such as Botim, Microsoft Teams, Zoom, Google Meet, and Voico UAE, the country connects people across distances in both personal and professional spheres — all without the need for a VPN.

For individuals, these apps allow for conversations with families and friends. For businesses, video calling apps are often a necessity for collaboration with colleagues and customers! And, for those organizations wishing to forge ahead, there are always the options for developing custom communication platforms.  

During the pandemic, there was an unavoidable shift towards remote work, and with it, a focus on the importance of communication technologies. As a mobile app development company in Dubai, Techlancers Middle East wants to help businesses go beyond simply off-the-shelf solutions, and help create communications systems that support growth, productivity, and digital transformation. Ultimately, our connections today drive how we succeed tomorrow.

Jazim Adeen
  • Jazim Adeen

Content Writer

I write with intent — blending clarity, creativity, and SEO to craft content that informs, ranks, and converts.

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Table of content

  • Botim – The UAE’s Favourite
  • Microsoft Teams – Collaboration at Scale
  • Zoom – Meetings Made Simple
  • Google Meet – Secure and Simple
  • Voico UAE – Locally Positioned
  • The Role of Custom Communication Solutions
  • Why Techlancers?

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Techlancers Middle East is an IT company in Dubai helping businesses achieve their revenue goals with websites, mobile apps and SaaS.